Signed Stock, Preorder, and Return Policies

Signed Stock:

As booksellers, we love fangirling over our favorite authors just as much as you do, so we are always thrilled to offer signed books whenever possible. However, please note that signed copies are limited in quantity and cannot be guaranteed, even if marked as "signed" at the time of order. Availability depends on author signings, publisher allocations, and order volume.

If we are unable to fulfill your order for a signed copy, we will notify you promptly and offer one of the following options:

  1. A replacement unsigned copy at the regular price (with a partial refund if you paid more for a signed or special edition).
  2. A full refund of your purchase.
  3. Store credit equal to the full amount of your purchase, which can be used on any future order.

In the rare case that a signed book is damaged in transit–to us from the publisher or to you–we will do our best to replace it with another signed copy. However, due to the limited nature of signed stock, this may not always be possible. If we cannot provide a replacement, we will offer the same options listed above: an unsigned replacement, a full refund, or store credit.

Preorders:

All preorders are non-refundable, as we reserve and order stock specifically for you.

The only exceptions are:

  • If the publisher cancels or alters the release in a way that prevents us from fulfilling your order.
  • If we are otherwise unable to fulfill your preorder, in which case you will be offered a full refund or store credit.

Returns & Exchanges:

We want you to be happy with your purchase! Please read the following guidelines for returns and exchanges:

  • You may request a return or exchange within 7 days of receiving your order.
  • Items must be in unused, resalable condition (no bent pages, writing, or damage).
  • Return shipping is the responsibility of the customer, and original shipping costs are non-refundable.
  • Once we receive and inspect the returned item(s), we will issue a refund or send a replacement per your request.

We appreciate your understanding and support of independent bookstores!Â